Covid-19 Message

Updated March 18, 2020

Hello out there, guests, employees, and local partners,

We are updating this webpage frequently, so please check back often for changes or email us at info@firebowlcafe.com if you have questions.

In light of the increase in COVID-19 cases in Texas, we are continuing to implement enhanced procedures to help protect our employees, our customers, and the communities that we operate in, including these new measures effective March 17:

  • We are offering TAKE-AWAY ONLY service at all Fire Bowl Cafe locations. For any of our locations, you can place an order online, walk in, grab your bag of food and go, minimizing your impact with others.
  • We are also offering DELIVERY service at all Fire Bowl Cafe locations with our 3rd party delivery partners.  Grubhub, Uber Eats, DoorDash, Favor, Postmates.
  • To make delivery simple, we will have link to each of our 3rd party delivery service for each location on the Order Online link on the firebowlcafe.com website.  You may click and be directed to the delivery service to place your orders.
  • Dine-in service is suspended at all Fire Bowl Cafe locations.
  • To make things as simple as possible, orders may be placed online at www.firebowlcafe.com or by calling in orders to your favorite Fire Bowl Cafe location.
  • Curbside pick-up is now available!

We appreciate you all and look forward to being of service,

Fire Bowl Cafe Partners

 

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Published March 12, 2020

To our dear guests, employees, and local partners, we would like to take a moment during this time of uncertainty to address the current COVID-19 situation, and how Fire Bowl Cafe is responding.

Our top focus through this period is to enhance our commitment to the health, well-being and safety of our employees, our customers, and our greater community. We are diligently working to act responsibly and quickly in our restaurants to ensure that our safety standards are elevated above and beyond our already-stringent sanitation standards to help mitigate the exposure to the virus. We are hopeful that by doing so we can set an example to our community and promote positive sanitation standards that will benefit us all. We also hope that after this situation improves, our guests and employees can look back and be proud of their individual commitment to this call-to-action that is required of us all.

In light of the increase in COVID-19 cases in Texas, we have implemented enhanced procedures to help protect our employees, our customers, and the communities that we operate in, including:

  • We have increased the frequency with which we sanitize surfaces. We aim to sanitize surfaces throughout our restaurants every 15 minutes. Hand sanitizer is also available at each of our restaurants.
  • We are moving self-serve items to be kept behind our counter and these items will be provided to guests by our team members; items such as forks, spoons, soy sauce, Sriracha chili, and any condiments.
  • We are suspending use of reusable cups and will utilize single-use, disposable cups.
  • We are suspending our use of self-service sauce and condiment and will provide pre-package condiment as requested.
  • We are also asking our customers to not refill soda cups. If a refill is needed, our team members will provide a new, recyclable cup.
  • We are installing grab-and-go online order pick-up stations for orders placed through firebowlcafe.com. This means at any of our locations, you can place an order online, walk in, grab your bag of food and go, minimizing your impact with others.

 

Fire Bowl Cafe has been a proud Texas restaurant for over 30 years. Be assured we are doing everything we can to continue to create safe, healthy, and delicious experiences for our employees and our customers. If you have any questions or concerns, we’d love to hear from you. This is a fluid situation and we will continue to monitor and adapt as needed.

Thank you for being a part of the Fire Bowl Cafe community, and please be safe!

We appreciate you all and look forward to being of service,

Fire Bowl Cafe Partners
info@firebowlcafe.com